Our Services

Examples of Our Customized Program Topics

  • Coaching Skills for Managers and Supervisors
  • The New Manager/Supervisor: Transitioning for Success
  • Performance Management
  • Leadership/Management Skills
  • Interpersonal Communication Skills
  • Writing for Results
  • Presentation Skills
  • Providing Excellent Customer Service
  • Selection Interviewing Skills
  • Preventing Harassment

We use our library of proven programs as building blocks to create a customized program to meet the specific needs of each client.

Our customized materials are designed to ensure active participation and timely application of new skills and behaviors back on the job.

Depending on each client’s specific needs, we offer a variety of training and development solutions – ranging from facilitated workshops to self-learning options.

Examples of Our Projects, Designed to Meet a Unique Client Need

  • Making A Difference: A Manager’s Guide for Communicating & Coaching
  • First Line on the Future
  • Performance Excellence Process
  • Leadership as ART – Accountability, Results, Teamwork
  • TEAM: A Communication Guide for Team Players
  • The Way We Work: Translating Values into Actions
  • Telephone Skills for Providing Excellent Customer Service
  • District Manager’s Quick Reference Guide: Communicating with Employees & Customers During Our Merger
  • Customer Information Gathering for R&D Professionals
  • Global Health & Safety Workplan Framework